Shipping policy

📦 Shipping Policy – Haitian Prime Store

Thank you for shopping at Haitian Prime Store! We are proud to offer unique, made-to-order items through trusted Print on Demand partners. Please read below for important shipping details.

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🌍 Shipping Regions

We currently ship worldwide, with a few exceptions due to shipping restrictions. If you're unsure whether we deliver to your country, please reach out before placing an order.

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🕒 Order Processing & Fulfillment Time

All of our products are made to order to reduce waste and support sustainability. Please allow:

• 2–5 business days for order processing and production.

• You will receive a tracking number as soon as your item is shipped.

Note: During peak seasons or holidays, production times may be slightly longer.

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🚚 Estimated Shipping Times

Please note that these are estimates and may vary depending on customs or postal delays.

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📦 Multiple Shipments

Because we use multiple suppliers, items in your order may ship separately. Don’t worry—each package will have its own tracking info.

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💸 Customs, Duties & Taxes

Some international orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices.

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🧾 Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.

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❌ Lost, Delayed, or Damaged Orders

We are not responsible for delays caused by shipping carriers or customs, but we will do our best to assist you in resolving any issues. If your order arrives damaged or doesn’t arrive at all, please contact us at [kenseyfils13@gmailcom] within 30 days of your estimated delivery date.

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✉️ Questions?

We're here to help! Reach out to us at [kenseyfils13@gmail.com] with any shipping questions or concerns.

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